Tech Support by Phone

In the middle of a project when something terrible happened and you're afraid you lost everything?

It was working before, but now its not?

Frustrated that you cannot do something on your computer that you know you can do?

Can't remember how you found that file, archived your emails, print to PDF, or something else?

I can help!

Send me an email letting me know what type of help you need. I will contact you with a quick explanation or provide you with an estimate of time on the phone.

Most problems can be solved rather quickly, and the minimum charge will be $25.

If for some unknown reason, I am unable to assist you, I will refund your money.

Computer Tune Up

Does it take forever to open Word or another program?
Does it feel like something else is running on your computer?
Is your computer only a few years old, but feels like its broken and in need of repair?

You probably just need a tune up.

If you can't remember when you last ran a defrag or deleted temporary files, then its time to do so. I can help you with this.

There are other little tweaks that can be done to keep you more in control and moving faster. You'd be surprised how often the reason your computer is running so slow, is because Windows is downloading and installing a major security update in the background. We can change the settings so that you know when this is happening.

I don't charge by the hour for a tune up, it would cost you way too much. If the computer can be left with me, you will get charged for 2 hours of work, depending on the condition of your computer. If I have to go to the computer, then you will get charged 4 hours of work. Rate is bill at $25 per hour.

Upgrading ~ New Purchase

Think you might need to get a new computer, printer, or new software? Moving to the next level?

I can help you determine what you need, if you need it, and what some of your options are. Getting the newest and greatest versions is not always the best solution. Sometimes we just need a new tool that's perfect for us.

Navigating through all the brands, speeds, memory, add ons, peripheral devices and so on, can be quite confusing and a bit overwhelming.

Once you have made a decision on what you need and want to purchase, I can show you the tricks of the trade of how to compare between manufacturers, between styles of the same manufacturer, and navigating through reviews.

I purchase all my equipment, software, and home appliances this way and always find the best product for the best price.

My assistance is usually by phone and over email. Typical time spent for this service is 1-2 hours at $25 per hour.

Artwork Photo Resizing

Need help protecting, resizing, preparing your artwork photos?

Send me your artwork photos and you will receive:

1. Resized image to 1MB
2. Resized image to 4x6
3. Resized image for your website
(all in jpeg format)

Many galleries require artwork to be sent within a particular file size or a particular viewing size. You will receive both, as well as an image that is acceptable for the web. Large enough to capture your artwork, but small enough that if someone attempted to enlarge the photo, it would look terrible.

As an added benefit, if your images contain too much background that is not part of your artwork, I will crop it from the photos. Your files will be sent back to you renamed for typical submissions. LastName_F_Title.jpg

This simple and affordable solution is only $25 for 5 images.

Download helpful hints on resizing your image.
I produced this for Infinity Art Gallery.

Gallery Submission Package

Galleries have very specific rules about how they want to receive artwork and information from artists. Every exhibit and call for entries is different.

Artists can be rejected simply because they did not follow the directions correctly. And they will never know.

I can help. I can prepare the submission packet for you.

Just send me the prospectus or rules/guidelines for the entry; the artwork photos that you want to submit; and your personal contact information. (Send an artist statement as well if it is expected.) If anything else is required, I will contact you.

Costs:
$25, I will prepare the packet and return it to you via email.
$35, I will prepare the packet, burn to CD, print documents, and mail it to your home.


Hire Julie
I'm a Geek